Transcom, a global customer experience specialist, has announced that it is establishing operations in Greenville County.
Transcom will create 450 new jobs over the next five years.
Founded in 1995 in Sweden, Transcom provides customer care, sales, technical support and credit management services through a network of contact centers and work-at-home agents. The company has 30,000 customer experience specialists at 69 centers across 26 countries, delivering services in 33 languages to international brands in various industry verticals.
Locating in more than 33,000 square feet at 650 Executive Center Drive in Greenville, Transcom’s Upstate facility is the company’s first customer service operations center in the U.S. Transcom will use a hybrid model, with employees both in-office and working from home.
“North America is the largest consumer market in the world and is ripe with opportunity for a technologically advanced, service-driven organization like Transcom,” said Transcom Executive Vice President and Chief Commerce Officer for North America Donald Berryman. “We’re already serving many clients in North America, and we consider the North American market to be a center of future growth and opportunity.”
Individuals interested in joining the Transcom team should visit the company’s careers page.