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CallTech Communications, LLC had a ribbon cutting ceremony at their new facility in Columbia, South Carolina, on Tuesday, May 20, 2003, to celebrate the opening of their new call center that will initially employ 200 people, but will expand to 400 employees over the next six months. Securing CallTech Communications' newest facility in the state of South Carolina is a major coup for the Palmetto State. CallTech Communications, with facilities in four other states, Ohio (2), Florida, Pennsylvania and Georgia, was a coveted recruit by state economic development teams through out the US.The Columbus, Ohio-based call center provider has expanded its presence to the Columbia area to provide customer care and technical support for a number of clients, including the Internet Fast Access Division of BellSouth. CallTech�s Columbia call center will offer its clients customer service capabilities via phone, fax, e-mail and click-to-chat. This new center is located at 300 St. Andrews Road in Columbia. The 25,000+-square-foot facility will house 300 seats. CallTech has hired 200 agents to provide customer service and technical support, with employment plans to double in the next six months. CallTech is continuing their hiring and prospective applicants are encouraged to call (803) 750-8420 or apply at CallTech Monday through Friday 9am-4pm for open interviews. Positions include a generous employee benefit package. Bob Massey, CallTech�s Chairman stated, �CallTech is very excited about this expansion into the Columbia region. The population and demographics match our requirements for attracting associates with a strong work ethic and commitment to exceed customer expectations. The potential for personal development and career opportunities are excellent with this rapidly growing organization.� �It�s a pleasure to welcome CallTech Communications to the Midlands,� said Bob Faith Secretary of Commerce. �CallTech does a tremendous job linking voice, electronic and data communications together for excellent technical support.� �CallTech is a valuable partner and leading provider of technical support for BellSouth�s J.D. Power award winning FastAccess broadband services,� said Hank Fisher, Executive Director for BellSouth - South Carolina. �CallTech will be a valuable addition to the growing technology community of the Midlands.� CallTech Communications, LLC is an industry leader in the outsourced contact center service market. The company was founded in 1996 in Columbus, Ohio. CallTech has five other contact centers in Ohio (2), Florida, Pennsylvania and Georgia. All of CallTech�s facilities are fully web-enabled. CallTech provides world-class technical support, customer service, and sales support for Fortune 500 and other companies. CallTech handles inbound phone calls, email, and chat inquiries for a diverse base of clients, including in addition to BellSouth Internet Services, Priceline.com, Iomega, Dirt Devil and Net2Phone. CallTech�s ability to offer its clients with a seamless transition from in-house to outsourced support, coupled with innovative applications of technology, has established a new benchmark in the industry. For more information on CallTech, businesses can call (614) 621-7746 or visit http://www.calltech.com.
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